How Healthy Is Your Staff Turnover Rate?
One of the key indicators of the health of your business is staff turnover. If your turnover is low, you must be doing something right! Yet attracting and retaining quality employees who can keep the business running smoothly while you take that well earned break, is not always that easy. Take this test to see how well you're performing on the employee front.
1. Is your staff turnover low (say with an average tenure of 3 years+)?
2. Could you take holidays and leave the business to your staff?
3. Do you have high quality employment contracts in place?
4. Are you on top of annual leave, superannuation and sick leave entitlements?
5. Do you pay your staff well and pay special bonuses for performance?
6. Are they appropriately qualified, skilled and trained for the job?
7. Do you give them regular training and access to educational programs?
8. Do you seek their input and ideas into how to improve your business?
9. Do they actively promote your business and look for new business opportunities for you?
10. Are they well presented, groomed and punctual?
11. Are they good communicators with your customers and do they offer professional and responsive customer service?
12. Are your OHS policies in place and are staff trained up on it?
13. Are your staff safe at all times on all projects?
14. Do you have the appropriate insurances in place to protect your staff?
15. Do you celebrate your successes with your staff?
16. Are your staff happy, diligent and hard working?
17. Do you have regular social outings with your staff and their families?
18. Do you thank your staff regularly, praise them for their good work and reward them in front of their peers?
19. Do you involve your staff in the process of employing new staff?
20. Do you authentically connect and genuinely care for the wellbeing of your employees?
How did you go? How many yes' did you score? If you got more than 15 you're doing great! If less than 10, it might be time to go through the list again (maybe with your staff) and set some goals for improvement.